Contact Us
We Would Love to Hear From You
Whether you have spotted something on this site that needs updating, have a question about Bangladesh Railway that you could not find an answer to, or simply want to share feedback about your experience using this resource — we are here and we actually read every message we receive.
This is a small team running an independent website, so we do not have a call centre or a support hotline. What we do have is a genuine commitment to responding to every reasonable message within a reasonable time. If you write to us, someone will read it and get back to you.
What You Can Contact Us About
Just so you know what kinds of messages we can actually help with — here is a quick guide:
Content corrections and updates: If you have found information on this site that appears to be outdated or inaccurate, please let us know. We take this seriously. Keeping our content correct is one of our main responsibilities, and reader feedback is one of the best ways we catch things that need fixing.
General questions about Bangladesh Railway: If you have a question about train schedules, ticket booking, seat classes, or anything else covered on this site and could not find the answer — feel free to ask. We will do our best to help or point you in the right direction.
Suggestions for new content: Is there a train route, a guide topic, or a piece of information you wish this site covered? We are always looking for ways to make this resource more useful, and reader suggestions have shaped some of our best content.
Advertising and partnerships: If you are interested in advertising on this website or have a legitimate partnership proposal, you are welcome to reach out. Please include relevant details in your message so we can respond appropriately.
General feedback: If something about this website worked particularly well for you — or particularly did not — we want to know that too. Good or bad, honest feedback helps us get better.
What We Cannot Help With
We want to be upfront about this because we do not want to waste your time. This website is entirely independent and has no connection to Bangladesh Railway or any government organisation. That means we cannot help you with the following:
We cannot cancel, modify, or refund your Bangladesh Railway ticket. We cannot check your booking status or retrieve your PNR details. We cannot resolve complaints about train delays, staff behaviour, or station facilities. We cannot process new connection requests or handle any official railway business.
For all of the above, please contact Bangladesh Railway directly through their official helpline at 131 or visit the official portal at eticket.railway.gov.bd. They are the only ones who can actually help you with account and booking issues.
How to Reach Us
You can get in touch with us by filling out the contact form below. Please include as much detail as possible so we can give you a useful response. For example, if you are writing about a specific article, mention which page it is. If you have a question about a particular train or route, tell us the details.
We typically respond within 2 to 3 business days. During busy periods it may take a little longer, but we do our best to get back to everyone.
[Contact Form Here]
A Note on Spam and Irrelevant Messages
We receive a fair number of irrelevant messages — link exchange requests, automated pitches, and messages that have nothing to do with Bangladesh Railway or this website. These do not receive a response. If your message is genuine and relevant, you will hear back from us.
Thank you for taking the time to reach out. Every message from a real reader matters to us, and we genuinely appreciate the time you took to write.